Price Match Policy

Music Express UMG Pty Ltd offers a price match guarantee on all musical instrument products that we stock. If you find an item for a lower price elsewhere, we are happy to match that price within these terms and conditions:

Price Match Guarantee Terms and Conditions

1.The competitor must have a valid Australian Business Number (ABN) and be shipping from an Australian location and must not simply be an online clearance website.

2.The competitor must have a reasonable amount of the item(s) in stock and ready for immediate delivery.

3.Price Match Guarantee not valid for items found on auction or on auction sites, back-ordered items or special orders.

4.Competitor must be selling Australian stock.

5.Price Match Guarantee not valid when competitor is closing down, changing ownership, under liquidation or where the item is on "clearance".

6.We reserve the right not to sell below cost price. We reserve the right not to price match an item that we have only limited stock.

7.We may require payment by a certain method for the item to be eligible. We may require delivery by a certain method for the item to be eligible. Your price match request must be approved by us before your order is placed.

8.Where the competitor has a website, they must display their physical address and phone number on their website.

9.Competitor must be selling the item new, and not "used", "slightly-used" or "refurbished".

10.Guarantee not valid where goods are part of a package deal.

11.Promotional offers may not apply to price guarantee purchases.

12. NOT VALID on sheet music / print music items.

Contact Music Express UMG on (07) 38497088 should you have any queries.